Stress-free Appointments

Stress-free Appointments

We care about more than just your pet’s physical health—their mental well-being matters, too! We utilize gentle handling and low-stress protocols whenever possible when treating our patients, because we believe that going to the vet doesn’t have to be scary! 

Here are a few things you can do to make your pet’s visit go as smoothly as possible: 

  1. Place padding in your pet’s carrier. Nicely folded towels or pet beds are suitable.
  2. Bring the carrier out several days before your appointment and place it in an area of the house frequented by your pet. Leave the door of the carrier open, allowing your pet to explore and get comfortable with the carrier at their own pace.
  3. Spend some time playing with your pet around the carrier. Put treats or food nearby or inside the carrier to encourage positive associations.
  4. Periodically, spray the carrier with a pet specific pheromone. These pheromones are odors that people can’t smell but are scientifically proven to be calming for pets. For dogs, use Adaptil. For cats, use Feliway. These are available in advance at our hospital and many pet supply stores.
  5. Apply a pheromone treatment to the inside of the carrier or bedding 15-20 minutes before departure. During transport, keep the carrier level and cover the top of the carrier with a towel, leaving 1 or 2 sides open should your pet wish to look outward.
  6. Carry your carrier to the car supporting its base for smooth transport. Using a handle or carrying strap often causes the carrier to swing – which is a rough ride for the pet inside!

For pets of all sizes:

  1. Where medically appropriate, do not allow your pet access to food for 10-12 hours before travel. This reduces car sickness and makes treats upon arrival that much more enjoyable and effective!
  2. Ensure adequate gentle airflow to keep your pet’s environment in the car at a comfortable temperature.
  3. Upon arrival at our hospital, we will make every effort to see you on time and in a calm, welcoming environment for you and your pet.
  4. If you feel that your pet may need additional assistance in the form of calming medications for travel or your visit, please contact us in advance.


What counts most is your pet’s comfort and well-being! If you have any questions or want more information on how we work to make your pet’s visit as stress-free as possible, call us today at (513) 474-8382